“As experience design has evolved from early ideas about human-computer interaction to our present understanding, we can see how the industry has shaped the tools for studying, influencing, mediating, and sometimes even controlling the way people experience the artifacts they interact with. But that raises a question: can experience really be designed? And it certainly triggers lively debate.”
In the DTDT or ‘There is no such thing as…’ category. And where does this debate lead us to? It depends.