UX writing: The case for user-centric language

Sometimes you just have to change the label to make a ‘new’ start.

“UX writing recognizes language as an intrinsic part of a user’s experience with a product. UX writers think intentionally about how words alone can facilitate – or get in the way of – users’ goals. As a discipline, UX writing lets you manipulate language. It helps you prod your users one step closer toward desired actions. Indeed, validating the effectiveness of language – on websites, apps, and other digital products – is just as important as other areas of UX research.”

Alana Schroeder a.k.a. /alana-schroeder | @ealanaschroeder ~ Boxes and Arrows

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