“How a person reacts to a Web site determines that user’s experience with the product and can determine a return visit. The usability of a Web site, which usually refers to the elegance, flow-of-content & clarity with which the site is designed, can ensure a positive user experience. User Experience (UX) is part of Business Exchange, suggested by Michael Herman. This topic contains 790 news and 1,139 blog items. Read updated news, blogs, and resources about User Experience (UX). Find user-submitted articles and comments on User Experience (UX) from like-minded professionals.” (Business Week Exchange) – courtesy of tvantongeren