The Ghost Hunter’s Guide to User Research

Some handy tips and tricks from the ghost hunter.

“It was never my childhood dream to become a usability professional. In kindergarten, I didn’t observe the other kids playing with their toys and think of ways to improve them. I didn’t yearn to perform heuristic evaluations, usability tests, and contextual inquiries. Don Norman wasn’t my Mister Rogers and Jakob Nielsen wasn’t my Captain Kangaroo.”

(Jim Ross a.k.a. @anotheruxguy ~ UXmatters)

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