Methods are useless without proper concepts, theories and even visions.
“The wide range of UX methods is one of the things that makes UX such an interesting field. Some methods have been around for decades (like usability testing), others are more recent additions, while some seem to be just slight variations on other existing methods.”
Jeff Sauro a.k.a. /jeffsauro | @MeasuringU ~ MeasuringU ★
Statistics for designers. Phew!
“Do you need numerical data about your product’s user experience, but you aren’t sure where to start? The first step is choosing the right tool. Check out this list of the most popular types of quantitative methods.”
Kate Meyer a.k.a. /kate-meyer | @kate__meyer ~ Nielsen Norman Group ★
After design validation, we need more and more design and user research methods.
“From new ideas to proven standards in user experience research, our toolkit is a rich collection of ways to understand people and context. The articles in this issue feature innovations, like new ways to explore emotional response, to unusual places to conduct research, like trains, ferries, and conferences.”
The Magazine of the User Experience Professionals Association
Old wisdom: What people say is (often) not what they think.
“(…) get your participants to think aloud, but encourage comments that illuminate the problem space – because that’s what usability testing is all about.”
(Mike Hughes ~ UXmatters)
“Requirements definition is an integral part of an agile development process, and writing user stories is a fast, effective way of capturing requirements and estimating level of effort. UX professionals on agile teams sometimes add value by taking responsibility for writing user stories.” (Janet Six ~ UXmatters)
“I recognize that all web projects are unique is some way and any approach has to be tailored, so in this post I’m going to provide a fairly high level methodology, a methodology however that gives users and content the same emphasis. It has now become the norm that the needs and wants of users are considered at every stage of a project. I want content to have the same recognition.” (Patrick Walsh ~ manIA)
“Bad interviews can result in missing data, incomplete detail, misleading results, partial insights, and lost opportunities. Your reports, presentations, and recommendations document what you’ve learned from your research and the decisions you’ve made based on it, so you need to ensure your research is the best it can be—that you get good interviews.” (Mia Northrop ~ UXmatters)