All posts tagged
machine learning

Why UX Design for machine learning matters

Digital designers moving slowly into computational design.

“Machine learning is going to radically change product design. But what is the future of machine learning? Is it the singularity, flying cars, voiceless commands, or an Alexa that can actually understand you? Before we can even get to that part–the grand futurism part – I want to offer a provocation: Machine learning won’t reach its potential–and may actually cause harm – if it doesn’t develop in tandem with user experience design.”

Caroline Sinders a.k.a. /caroline-sinders | @carolinesinders ~ FastCoDesign

Applications of machine learning for designers

Moving ‘Lick’ forward into the design world.

“As a designer, you will be facing more demands and opportunities to work with digital systems that embody machine learning. To have your say about how best to use it, you need a good understanding about its applications and related design patterns. This article illustrates the power of machine learning through the applications of detection, prediction and generation. It gives six reasons why machine learning makes products and services better and introduces four design patterns relevant to such applications. To help you get started, I have included two non-technical questions that will help with assessing whether your task is ready to be learned by a machine.”

Lassi Liikkanen a.k.a. /lassial | @lassial ~ Smashing Magazine

Designing the user experience of machine learning systems

Innovation always happens at the edges.

“Research papers from the AAAI User Experience of Machine Learning Symposium ~ Consumer-facing predictive systems paint a seductive picture: espresso machines that start brewing just as you think it’s a good time for coffee; office lights that dim when it’s sunny and office workers don’t need them; just in time diaper delivery. The value proposition is of a better user experience, but how will that experience actually be delivered when the systems involved regularly behave in unpredictable, often inscrutable, ways? Past machine learning systems in predictive maintenance and finance were designed by and for specialists, while recommender systems suggested, but rarely acted autonomously. Semi-autonomous machine learning-driven predictive systems are now in consumer-facing domains from smart homes to self-driving vehicles. Such systems aim to do everything from keeping plants healthy and homes safe to “nudging” people to change their behavior. However, despite all the promise of a better user experience there’s been little formal discussion about how design of such learning, adaptive, predictive systems will actually deliver. This symposium aims to bridge the worlds of user experience design, service design, HCI, HRI and AI to discuss common challenges, identify key constituencies, and compare approaches to designing such systems.”

Mike Kuniavsky a.k.a. @mikekuniavsky, Elizabeth Churchill a.k.a. @xeeliz, and Molly Wright Steenson a.k.a. @maximolly