Making Sense of the Cross Channel Experience

Designing the white spaces, loud silences and waiting moments.

“The intention of this article has been to highlight some of our thoughts on creating pervasive information architectures. Our goal has always been to try to develop a practical framework that can be used early on in a design process to help us visualise the information space that we are so commonly being asked to design for nowadays.”

(Jon Fisher a.k.a. @ergonjon ~ Humanizing Technology Blog) ~ courtesy of petermorville

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