Industrial HCI Research: A Personal and Professional Perspective

Every practice is made by people, not organizations. Focus on people, not brands.

“In this article, we give you some personal perspective on the changing role of human-computer interaction (HCI) researchers practicing in industry over the last 25 years and look to the future. We identify long-lasting themes and emerging trends and add some insight from our experiences working in IT research and development. These experiences include collaborating as team members on a series of HCI research projects during 15 of over 20 years at IBM Research. We also describe what it has been like having a two-person HCI household over the years.”

(Clare-Marie Karat and John Karat ~ Journal of Usability Studies Vol. 7, Issue 1, November 2011, pp. 1-8)

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