Human-centered design for machine learning

Always keep the human in mind, even when the mind is artificial.

“Machine learning (ML) is the science of helping computers discover patterns and relationships in data instead of being manually programmed. It’s a powerful tool for creating personalised and dynamic experiences, and it’s already driving everything from Netflix recommendations to autonomous cars. But as more and more experiences are built with ML, it’s clear that UX’ers still have a lot to learn about how to make users feel in control of the technology, and not the other way round.”

Josh Lovejoy and Jess Holbrook ~ IoT for all

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