Creative next: AI, automation, and the practice of user experience design

Become more strategic, ‘creative’ and human, as we always should have been.

“The word automation conjures an image of a factory full of robots, a modern marvel symbolizing both technological progress and the regression of working-class opportunities and lifestyles. But our notion of automation generally remains ossified in this physical, machine-replaces-labor frame. We don’t think of automation in the realm of knowledge work beyond the most mundane and mindlessly repeatable tasks. But automation, powered by machine-learning advances in artificial intelligence (AI), is coming. It’s actually already been here for decades, going back to relatively primitive software innovations that eluded our ability to connect the dots back to industrial robotics before it. Perhaps surprisingly, modern AI automation has been making original art for years and has collaborated with a human team on an original painting that sold at Christie’s for $432,500. Beyond art making, AI automation can also write procedural content such as stock blurbs and minor league sports stories.”

Dirk Knemeyer a.k.a. /knemeyer | @dknemeyer and Jonathan Follett a.k.a. /jonfollett | @jonfollett ~ ACM Interactions (XXVI.3)

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