“I had a wonderful time at CHI despite the limited amount of content for designers and my being unable to get into the courses I’d wanted to attend. I particularly regret missing Kim Goodwin’s course, ‘Where Usability Meets Desirability: Visual Design with Personas and Goals.’ I heard it was great. To enable CHI to reach its full potential in coming years, I hope its organizers take an iterative approach to designing the conference and solve the problems that exist.” (Pabini Gabriel-Petit – UXmatters)