Great posterchild of design in the enterprise.
“Shifting trends are forcing technology companies to reimagine their value proposition. IBM has chosen to create disruption through design. In embracing the future, the company is essentially invoking its past. Back in 1956, IBM was the first large company to establish a corporate-wide design program. But this time, the company’s goals are more ambitious.”
Atul Handa a.k.a. @at_hand /atulhanda and Kanupriya Vashisht a.k.a. @Kanu_Conceptell /kanuhanda ~ UXmatters ★
Now UX has to deliver on tactics and strategy.
“As usability and user research have matured, the emphasis has shifted from championing the concept of user-centeredness to making it happen on a daily basis. For many UX researchers, this can mean functioning tactically, like QA technicians. Even researchers who do foundational user research, which we tend to consider strategic, can face routinization, functioning as gatherers and packagers of descriptive information about users and leaving it to others to identify any decision-making implications. This is not a style of practice that earns the seat at the strategic decision-making table that so many practitioners seek.”
David Siegel ~ ACM Interactions ★
Design systems, the tactical vehicle of enterprise UX managers.
“Takeaway: balance ambition for depth with spreading fundamentals wide across a large enterprise, so that everyone shares a core visual language.”
Nathan Curtis a.k.a. /nathancurtis | @nathanacurtis ~ A List Apart ★
The big boys from the 20th century have many ideas about Design.
“It’s the greatest time to be a designer. Learn to talk the language of business and the language of technology, but lets not forget where we come from. Convergence is happening faster than we can imagine right now, and there is no better time to be a designer.”
Thomas Lockwood a.k.a. /thomaslockwood | @ThomsLockwood ~ FastCo.design ★
Something about eating and breakfast of UX in businesses.
“UX strategy has come into prominence in the past few years as a specialty area within the field of User Experience, as shown by the rapid increase in UX Strategist job titles and events such as the conference UX STRAT. For many of us who have been in the field for a long time, UX strategy is a counterbalance to efficiency-driven, product-centric methodologies like Agile, Lean Startup, and Lean UX. For others, it is a natural progression from basic UX design activities like wireframing to more rigorous, analytical activities such as formulating data-driven personas.”
(Paul Bryan a.k.a. @paulbryan ~ UXmatters) ★
Getting the enterprise in focus for experience designers.
“There’s something strangely appealing about trying to make enterprise software not universally despised. I guess I believe in a utopian vision where enterprise software is useful, usable, and (gasp!) enjoyable.”
(Rian van der Merwe a.k.a. @rianvdm ~ A List Apart) ★
“While everyone seems to have different definitions of craft, there are some common threads that suggest a special quality of diligence, pride, and beauty, borne out of shaping some raw material with the utmost personal care - whether it’s your hands covered with flour and sugar while making a pie, or some industrial-machined aluminum grafted with a high-resolution pixel display powered by smart algorithms… to keep your family comfortable while enjoying that delicious pie.”
(Uday Gajendar a.k.a. @udanium ~ Medium) ★