Voice interactions, a terra incognita for designers with a focus on perception. Dialogues, conversations and narratives as the new black.
“Many of the best practices for designing VUIs are the same as those for creating visual designs or interactive experiences: respect your users, solve their problems in efficient ways, and make their choices clear. But there are some unique design principles for VUIs as well. Remember, we don’t always know for sure what a user’s intent was. Plus, it’s necessary to spend more time on error cases. If you keep the principles I’ve described in this article in mind, you’ll be well on your way to crafting great VUIs.”
Cathy Pearl a.k.a. /alana-schroeder | @cpearl42 ~ UXmatters ★
Always learn from adjacent disciplines. Unexpected connections are the best.
“I don’t think drama teachers will replace us all. But as product designers, we need the capacity to change our skillsets whenever it is needed. With visual UI shifting to conversations and voice-enabled interfaces, we can make our devices more inclusive and communicate with them more like with other humans. For these goals, learning new skills certainly pays off.”
Screens still relevant, even when they talk.
“Devices which include screens, but employ voice as the primary input method point the way towards a more integrated and useful holistic user experience.”
Kathryn Whitenton a.k.a. /kwhitenton | @kwhitenton ~ Nielsen Norman Group ★