“Ultimately, a content management system should be designed to empower writers and editors to do content creation and maintenance themselves. I’d like to see it taken a step further: Empower designers, information architects, and site owners with the ability to make the CMS work for them.” (Jeffrey Veen – Adaptive Path)

“You must be able to stand over everything that is published on your website and say that it is all accurate and up-to-date. Trust is a fundamental building block of professional web content management.” – (Gerry McGovern)

“Open source content management software sucks. It sucks really badly. The only things worse is every commercial CMS I’ve used. But it really doesn’t have to be that way.” (Jeffrey Veen)

“(…) content management is essential to organizations of every type. It harvests and promotes both financial and human value for the companies and organizations that can tap its potential. CM Pros is a membership organization that fosters the sharing of content management information, practices, and strategies.” (About CM Pros)

“At the heart of managing content for re-use, however lies the job of exposing the underlying structure of that information. This article is meant to serve as an introductory primer on how to define and use information structure when managing content.” (Kay Ethier and Scott Abel – CMS Watch) – courtesy of columntwo

“Building CSS editing features into our content management systems allows us to make style changes as easily as we make content changes. In the future, managing the design of a Web site at the tactical level will be as easy and efficient as managing content.” (Victor Lombardi – Digital Web Magazine)

“One of the biggest problems websites face is that they lack proper planning in the design and development phase. Generally, the design of the website tends to overreach, in that what is built requires more staff to professionally manage than are available.” (Gerry McGovern)

“This article outlines a structured approach to deploying a CMS, as well as providing a range of practical guidelines and tips that will assist the implementation team.” (James Robertson – KM Column)

“News articles and Web directories represent some of the most popular and commonly accessed content on the Web. Information designers normally define categories that model these knowledge domains (i.e. news topics or Web categories) and domain experts assign documents to these categories. The paper describes how machine learning and automatic document classification techniques can be used for managing large numbers of news articles, or Web page descriptions, lightening the load on domain experts.” (Rafael A. Calvo et al. – Journal of Digital Information Vol 5.2)

“If your website tries to be all things to all people, it will fail. It’s very easy on the Web to try to do too much. You need to relentlessly focus on what most of your readers do most of the time. Don’t let anything else get in the way.” (Gerry McGovern)

“Then something is new, we need to approach it in an exploratory manner. We need to experiment and try things out. And so it has been with the Web. That period is now over. We need to move from seeing our websites as a series of projects, to managing them as a well-planned process.” (Gerry McGovern)

“The Semantic Web is an on-going large-scale effort to improve the current architecture of the World Wide Web by adding a semantic infrastructure to web resources that can be used for sophisticated data-oriented applications. As its basis, we identify metadata, or information about information, that unambiguously specify machine-understandable facts about web resources.” (Judy Glick-Smith – The Rockley Report)

“If you’ve fallen into the trap of thinking of databases as ‘structured’ information, and files as ‘unstructured’ information, you’re not alone.” (Joseph Martins – Data Mobility Group)

“This is more than just a way to manage content, it’s the beginning of a content strategy – a plan for how your site will respond to your customers, inform them, and help them make decisions that will ultimately increase their loyalty to you and your site.” (Jeffrey Veen – Adaptive Path)

“Most organizations don’t need content management software. Unless you have a very busy website with lots and lots of content being published, the return on investment is not there. The majority of those who do require such software need a very simple, streamlined solution.” (Gerry McGovern)

“Content reuse is fundamental to a successful unified content strategy. This chapter defines content reuse and the benefits of its use.It explores how other industries have employed reuse for decades to improve their processes and the quality of their products.” (Ann Rockley – The Rockley Group)