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Content management

Content management is the set of processes and technologies that support the collection, managing, and publishing of information in any form or medium. (source: Wikipedia)

What If Our Systems Could Do The Rest?

“What if, in addition to (or perhaps even instead of) managing content types, templates, and taxonomies, our CM systems managed stakeholders, goals, audiences, information, and publications. What if instead of simply automating Web site creation, our systems managed the full domain of issues involved in collecting and distributing information? Systems these days are quite good at making the details of CM easier, but are no help at all with the big picture. In fact, they leave most organizations with the mistaken idea that they have confronted their CM problems simply be installing a CMS. In this talk, I’ll lay out the contours of the full CM domain of issues and discuss what you can do to confront them with or without software.” (Bob BoikoPlone Conference 2006)

KeyContent: Unlocking communication

“Our mission is to provide a place where expert content developers, technical communicators, information architects, and web designers can come and express their views about the profession. Whether you are publishing an article or commenting on someone else’s, or collaborating with others to write an article, or submitting one you have already written, we have a place and the tools for you. These collaborations and resources are created for and by professionals who want to keep up with the important issues in the transformation of technical communication.” ( blog)

When you need to localize and categorize

“The creation of a localization taxonomy can become a significant piece of an entire CMS implementation project, particularly when your regional offices are in control of their local taxonomies and want to serve local customers in the best way. As you have seen, the concepts available for simple application localization are insufficient for the localization of complex international content. To get it right, you must be prepared for a substantial amount of analysis and the price tag that comes with it.” (CMS Watch) – courtesy of columntwo

Content Management: Strategic Challenge

“The volume of product-related information in companies is increasing by leaps and bounds. The reason is the growing multiplicity of products, software and services that require explanation. After the EU enlargement, not only large companies, even small and medium-sized enterprises must come to terms with the multiplier effect of multiple languages. The challenge is to keep the information across the company both consistent and free of redundancy, to make it universally available, to publish it on paper as well as electronically, and to bring out the different language versions as simultaneously as possible. Companies that have not mastered the art of overcoming these challenges must suffer additional costs and time pressure in handling quality problems that are becoming more and more difficult to solve.” (Daniela Straub and Michael Fritz – tekom slides)

Enterprise Content Management in Context

“I created this graphic to give everyone a starting point, a point of common understanding. The graphic depicts how enterprise information architecture (EIA) relates to enterprise content management (ECM). I originally envisioned the two things as being part of the same overall process, but I came to a realization that they are better understood as two separate activities.” (James Melzer) – courtesy of bloug

Component Content Management in Practice

“As the market for content management technology continues to grow, so too do the ways in which organizations seek to use content management. What began as a market focused on web content management has grown to include document management, digital asset management, and records management. What has emerged along with this growth is the use of the umbrella term Enterprise Content Management (ECM) to describe a broad, enterprise-class platform of content management technology that can handle all kinds of content.” (Bill Tripp – The Gilbane Report) – courtesy of elearningpost