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<title>InfoDesign: Understanding by Design</title>
<link>http://www.informationdesign.org/</link>
<description>Dedicated to the growth and improvement of the information experience industries.</description>
<dc:language>en-us</dc:language>
<dc:creator>plato@xs4all.nl</dc:creator>
<dc:date>2008-07-02T13:13:02+01:00</dc:date>
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<title><![CDATA[<a href="http://www.cs.tut.fi/ihte/CHI08_workshop/index.shtml">Now Let's Do It in Practice: UX Evaluation Methods in Product Development</a>]]></title>
<description><![CDATA[UXEM workshop in CHI'08 (April 6th, 2008 in Florence, Italy) - "The aim of the workshop is to transfer knowledge from practitioners to academics about challenges with putting UX evaluation into practice, and from academics to practitioners to inform and inspire practical UX work with research findings of UX evaluation methods. Participants will gain an overview of the current state of practical approaches, tools, and methods for UX evaluation, as well as insights into the importance of UX evaluation in product development. The main outcomes of the workshop are a model of different UX evaluation methods across product development process and a list of UX evaluation challenges in product development. " (<a href="http://www.cs.tut.fi/~kaisavvm/">Kaisa Väänänen-Vainio-Mattila</a>, <a href="http://research.nokia.com/people/virpi_roto/">Virpi Roto</a>, and <a href="http://www.uni-landau.de/hassenzahl/index.htm">Marc Hassenzahl</a>)]]></description>

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<dc:subject>User experience</dc:subject>

<dc:date>2008-07-02T13:13:02+01:00</dc:date>
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<title><![CDATA[<a href="http://141.115.28.2/cost294/upload/523.pdf">Meaningful Measures: Valid User Experience Measurement</a>&nbsp;<img src="http://www.informationdesign.org/images/pdflogo.gif" alt="PDF Logo" border="0" />]]></title>
<description><![CDATA[Proceedings of the International Workshop (Reykjavik, Iceland June 18th 2008) - "The workshop VUUM brings together a group of experienced HCI researchers and practitioners to explore a long-standing research problem – the meaningfulness of measurable constructs and the measurability of nonmeasurable ones. One may argue that basically everything can be measured, but some things may be more 'measurable' than the others; how to estimate the threshold of measurability remains unclear. The sixteen interesting submissions in this volume touch upon the basic issue of the formal-empirical dichotomy. Many arguments can be boiled down to the fundamental problem that our understanding of how people think and feel is still rather limited, which is essentially inferred from people's behaviours. Psycho-physiological and neuro-psychological data seem promising, but the issue of calibration and integration is a big hurdle to overcome. Nonetheless, we are convinced about the value, meaningfulness and usefulness of this research endeavour." (Effie Law et al. - MAUSE <a href="http://cost294.org/">COST Action 294</a>)]]></description>

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<dc:subject>User experience</dc:subject>

<dc:date>2008-07-02T12:48:31+01:00</dc:date>
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<title><![CDATA[<a href="http://www.agileproductdesign.com/blog/emerging_best_agile_ux_practice.html">Twelve emerging best practices for adding UX work to Agile development</a>]]></title>
<description><![CDATA["If the user experience practice in your company was weak before Agile, Agile development isn't going to help things. If your user experience practice was strong before Agile, it'll remain strong after Agile, and evolve to adapt." (<a href="http://www.agileproductdesign.com/jeff_patton.html">Jeff Patton</a> - <a href="http://www.agileproductdesign.com/index.html">Agile Product Design</a>) - <i>courtesy of thehotstrudel</i>]]></description>

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<dc:subject>User experience</dc:subject>

<dc:date>2008-07-01T08:38:23+01:00</dc:date>
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<item>
<title><![CDATA[<a href="http://experiencematters.wordpress.com/2007/09/11/my-manifesto-great-customer-experience-is-free/">My Manifesto: Great Customer Experience Is Free</a>]]></title>
<description><![CDATA["Here's my new quest: To dramatically increase the focus on customer experience within companies by getting everyone to understand that great customer experience is really good business." (<a href="http://experiencematters.wordpress.com/about/">Bruce D. Temkin</a> - <a href="http://experiencematters.wordpress.com/">Customer Experience Matters</a>)]]></description>

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<dc:subject>User experience</dc:subject>

<dc:date>2008-06-25T11:15:30+01:00</dc:date>
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<title><![CDATA[<a href="http://www.businesstobuttons.tv/vivvo_general/7.html">New York Times Redesign: A Case Study</a>]]></title>
<description><![CDATA["How do you redesign the website for a venerable news brand with a distinct identity and a loyal readership? What's more, how do you face challenges like the commoditization of online news, the rise of user-generated content, and other emerging technology trends, while still upholding journalistic standards? In this seminar, we will discuss the process we followed during the recent redesign of The New York Times, including research we conducted, forward-looking concepts we developed, and prototypes we created and refined." (Karen McGrane and Kevin Kearney - <a href="http://www.businesstobuttons.tv/">Businesstobuttons</a>)]]></description>

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<dc:subject>User experience</dc:subject>

<dc:date>2008-06-24T14:55:28+01:00</dc:date>
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<title><![CDATA[<a href="http://mx.adaptivepath.com/">MX San Francisco videos and presentations</a>]]></title>
<description><![CDATA["As the business value of design becomes clearer, creative managers building the next generation of products and services are confronted with an increasingly demanding set of challenges. MX brings thought leaders from IDEO, Google, The Mayo Clinic, Cisco, and many others, to show you what it takes to get great experiences out into the world. MX goes beyond typical design management discussions that remain focused on traditional concerns of print and brand, toward a new frontier of innovative products and service-oriented experiences." (<a href="http://www.adaptivepath.com/">Adaptive Path</a>)]]></description>

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<dc:subject>User experience</dc:subject>

<dc:date>2008-06-24T08:59:48+01:00</dc:date>
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<title><![CDATA[<a href="http://www.uxmatters.com/MT/archives/000305.php">The State of the UX Community</a>]]></title>
<description><![CDATA["Over the past three decades of computer/human interaction, we’ve seen digital technology evolve from a curiosity to a convenience to an integral part of our everyday lives. For UX professionals, the demand for our skill sets and the opportunities to practice seem only to grow, whether we be designers or developers, usability specialists or information architects, working in fields as diverse as Web, mobile, desktop, and embedded software systems. The UX professions are at a stage that could very well be a tipping point—where the rapid rise of digital devices, services, and connectivity converge to create a massive need for UX professionals. The mobile space alone could generate demand that we can only begin to imagine." (<a href="http://www.uxmatters.com/authors/archives/2006/08/jonathan_follet.php">Jonathan Follett</a> - <a href="http://www.uxmatters.com/">UXmatters</a>)
]]></description>

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<dc:subject>User experience</dc:subject>

<dc:date>2008-06-23T11:44:11+01:00</dc:date>
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<title><![CDATA[<a href="http://www.uxmatters.com/MT/archives/000304.php">Designing Ethical Experiences: Understanding Juicy Rationalizations</a>]]></title>
<description><![CDATA["Designers rationalize their choices just as much as everyone else. But we also play a unique role in shaping the human world by creating the expressive and functional tools many people use in their daily lives. Our decisions about what is and is not ethical directly impact the lives of a tremendous number of people we will never know. Better understanding of the choices we make as designers can help us create more ethical user experiences for ourselves and for everyone." (<a href="http://www.uxmatters.com/authors/archives/2008/02/joe_lamantia.php">Joe Lamantia</a> - <a href="http://www.uxmatters.com/">UXmatters</a>)]]></description>

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<dc:subject>User experience</dc:subject>

<dc:date>2008-06-23T11:42:27+01:00</dc:date>
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<title><![CDATA[<a href="http://www.affectivedesign.org/archives/209">The User Experience Iceberg</a>]]></title>
<description><![CDATA["But when the User Experience Iceberg is used to add context to the Elements, it illuminates the dark, unknown depths for project stakeholders who are new to UX. Because in the end, the unseen elements of user experience are the parts of the iceberg that will sink your project, while your stakeholders are busy focusing on the 'tip'." (<a href="http://www.affectivedesign.org/about">Trevor van Gorp</a> - <a href="http://www.affectivedesign.org/">Affective Design</a>)]]></description>

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<dc:subject>User experience</dc:subject>

<dc:date>2008-06-16T11:00:27+01:00</dc:date>
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<title><![CDATA[<a href="http://www.challishodge.com/experience-hierarchy-of-needs/">Experience Hierarchy of Needs</a>]]></title>
<description><![CDATA["Use this model to guide your thinking, processes, and approaches when making things for people on behalf of your clients. Its an hierarchy. Each level of need is only meaningful if the previous levels have been met. If you solve for the top of the pyramid your clients will be successful and their customers will be happy." (<a href="http://www.challishodge.com/">Challis Hodge's UXBlog</a>)]]></description>

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<dc:subject>User experience</dc:subject>

<dc:date>2008-06-09T09:05:16+01:00</dc:date>
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<title><![CDATA[<a href="http://www.upassoc.org/upa_publications/jus/2008may/mayhew1.html">User Experience Design: The Evolution of a Multi-Disciplinary Approach</a>]]></title>
<description><![CDATA["Recently, I have discovered a new emerging type of user experience specialist: the 'persuasion architect'. This specialist has a marketing and sales background, and focuses on aspects of a Web site user experience design that contribute to 'conversions', that is, to the number or percentage of site visitors that ultimately contribute directly to the business goals of the site, such as buying a product, signing up for a newsletter, registering, using the site for support, etc. The design aspects that contribute to converting visitors into customers are quite different than aspects that contribute to making task completion easy and fast, making a site visually appealing, or architecting the site information or functionality in the most natural way." (Deborah J. Mayhew - <a href="http://www.upassoc.org/upa_publications/jus/2008may/index.html">Journal of Usability Studies</a> <a href="http://www.upassoc.org/upa_publications/jus/2008may/index.html">3.3</a>) - <i>courtesy of markvanderbeeken</i>]]></description>

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<dc:subject>User experience</dc:subject>

<dc:date>2008-06-06T10:20:35+01:00</dc:date>
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<title><![CDATA[<a href="http://www.poetpainter.com/thoughts/article/leading-the-rebellion-inside-large-organizations">Leading the Rebellion Inside Large Organizations</a>]]></title>
<description><![CDATA["What are the stories behind the truly great ideas? What are the obstacles that got in the way of these ideas? And, what’s the real story behind visionary products that do manage to make it through otherwise hostile environments? From sticky notes to the RAZR phone, the stories of how these things came to be typically includes some form 'rebellion' against business as usual— which in large organizations has a tendency to be about power, position, predictability, and a score of other concerns fairly well-removed from the idea itself." (<a href="http://www.poetpainter.com/about/">Stephen P. Anderson</a> - <a href="http://www.poetpainter.com/thoughts/">poetpainter</a>)
]]></description>

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<dc:subject>User experience</dc:subject>

<dc:date>2008-05-30T15:36:47+01:00</dc:date>
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<title><![CDATA[<a href="http://www.uxsocial.org/">UX Social Interviews from IA Summit 2008</a>]]></title>
<description><![CDATA[Interviews with Chris Fahey, Peter van Dijck, Anders Ramsay, and John Ferrera. (<a href="http://www.uxsocial.org/index.php?s=about">About UX Social</a>)]]></description>

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<dc:subject>User experience</dc:subject>

<dc:date>2008-05-29T10:50:51+01:00</dc:date>
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<title><![CDATA[<a href="http://experiencinginformation.wordpress.com/2008/05/12/book-review-subject-to-change/">Book Review: Subject To Change</a>]]></title>
<description><![CDATA["This is an excellent, well-written book packed with great advice from veterans in the field. It’s highly recommended and essential for anyone currently trying to innovate products and services in just about any field." (<a href="http://experiencinginformation.wordpress.com/about/">James Kalbach</a> - <a href="http://experiencinginformation.wordpress.com/">Experiencing Information</a>)]]></description>

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<dc:subject>User experience</dc:subject>

<dc:date>2008-05-26T09:57:23+01:00</dc:date>
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<title><![CDATA[<a href="http://boxesandarrows.com/view/ux-design-planning">UX Design-Planning Not One-man Show</a>]]></title>
<description><![CDATA["Suppliers sell. Customers buy. Various people discuss UX, but don't really identify what it is. Agencies search for ways to offer this line of work to clients and seek best practises to develop UX. Holger Maassen posits his ideas about the process of planning and designing for User Experience Design-Planning (UXD-P) as Expectation Design." (<a href="http://boxesandarrows.com/person/9660-holger_maassen">Holger Maassen</a> - <a href="http://boxesandarrows.com/">Boxes and Arrows</a>)]]></description>

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<dc:subject>User experience</dc:subject>

<dc:date>2008-05-21T10:39:01+01:00</dc:date>
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