December 7, 2012
Financial services are utility services, for all people.
"(...) how service design techniques can produce unique service ideas for the rapidly evolving banking sector. We were lucky to have some fantastic attendees from various European banks and hearing their thoughts on design in their industry was really interesting. I have summarized the content of our workshop and some innovative new financial services in this post."
(Chris Brooker ~ Service Design Programme)
Posted by PJB at December 7, 2012 3:46 PM | Classification: Service design