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May 2, 2012
Customer experience: The natural ally for UX in business
One of my rare original blogposts.
Disclosure: I work at Informaat (The Netherlands) ~ "In this post, I would like to talk about what has been on my mind for the last year or two: the relationship between user experience and customer experience and how user experience designers can extend their influence in businesses."
(Peter Bogaards a.k.a. @BogieZero ~ βiRDS on a W!RE)
Posted by PJB at May 2, 2012 4:51 PM | Classification: Customer experience - User experience