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April 4, 2012
Government Digital Service Design Principles
Citizen experience must be the new politics.
"Start with needs; Do less; Design with data; Do the hard work to make it simple; Iterate; Then iterate again; Build for inclusion; Understand context; Build digital services, not websites; Be consistent, not uniform; Make things open: it makes things better."
(Gov.uk)
Posted by PJB at April 4, 2012 11:19 AM | Classification: Service design