August 25, 2011
Service design as holism applied to man-machine studies, HCI, UI and product design for Linux pros.
"Like it or not, the vision of the interconnected future is coming, and our mundane devices and appliances are going that route as well. Making those things work well for users, while still allowing user freedom, is important, and it's something the free software community should be contemplating."
(Jake Edge ~ LWN.net)