June 2003

Brand Experience for Business Success

"Apple is an excellent example of building an organization, from products to market, around the people who will participate in the experience. Particularly for graphic designers and other creative types who grew up appreciating Apple but perhaps being unfamiliar with what marketing is and how it works, Apple Computer, Inc. is a textbook case of a company successfully identifying the needs of their market and participants." (Dirk Knemeyer - Thread Inc.)

Posted by PJB on June 27, 2003 | Classification: Information design | Comments (0) | Permalink

Understanding Information Taxonomy Helps Build Better Apps

"Taxonomy represents the foundation upon which information architecture stands, and all well-rounded developers should have at least a basic understanding of taxonomy to ensure that they can create organized, logical applications. But before diving into the topic of taxonomy, let's look briefly at information architecture. That way, we can view taxonomy in its proper place within a broader field of study." (Jie-Hong Morrison - Builder.com) - courtesy of iaslash

Posted by PJB on June 27, 2003 | Classification: Metadata | Comments (0) | Permalink

What's In A Name? The Sequel

"Wouldn't we all have an easier time of it if we worked together to create a paradigm shift in terms of how corporations work? Or what they value? If we did that, maybe the resulting shift would create more work than we all could actually do!" (Beth Mazur - IDblog)

Posted by PJB on June 26, 2003 | Classification: Information design | Comments (0) | Permalink

Master of Design

"Tim Brown, CEO of IDEO, describes the interplay between technology and design - a process that, at its best, yields products that change the way people live and work." (Technology Review) - courtesy of elegant hack

Posted by PJB on June 26, 2003 | Classification: Interviews | Comments (0) | Permalink

Searching The Workplace Web

"The corporate intranet is an organism that is at once very similar to and very unlike the Internet at large. A well-designed intranet (...) is perhaps the most significant step that corporations can make - and have made in recent years - to improve productivity and communication between individuals in an organization." (Ronald Fagin et al. - IBM Almaden Research Center) - courtesy of column two

Posted by PJB on June 26, 2003 | Classification: Search | Comments (0) | Permalink

Google Glossary on InfoArch

Definitions for 'Information Architecture' from the Web (Google Labs)

Posted by PJB on June 25, 2003 | Classification: Information architecture | Comments (0) | Permalink

Haystack

"(...) a tool designed to let every individual manage all of their information in the way that makes the most sense to them. By removing the arbitrary barriers created by applications only handling certain information 'types', and recording only a fixed set of relationships defined by the developer, we aim to let users define whichever arrangements of, connections between, and views of information they find most effective. Such personalization of information management will dramatically improve each individual's ability to find what they need when they need it." (MIT Laboratory for Computer Science) - courtesy of antenna

Posted by PJB on June 25, 2003 | Classification: Information design | Comments (0) | Permalink

How To Design Newspaper Ads

A Sampler (Norbert Küpper)

Posted by PJB on June 25, 2003 | Classification: Information design | Comments (0) | Permalink

Pie Menus

"Pie menus show a certain superiority over the ubiquitous linear menus we are so fond of. Why arenít they proliferated more showing up only on some applications?" (Juan C. Dürsteler - Inf@Vis!)

Posted by PJB on June 24, 2003 | Classification: Information design | Comments (0) | Permalink

Determine the Best Elements for Web Navigation

"Navigation is only one segment of a Web site's information architecture, but it is the most visible segment to the end user." (Jeffrey Linwood - Builder.com)

Posted by PJB on June 24, 2003 | Classification: Navigation | Comments (0) | Permalink

FAQ Questionnaires in Usability Engineering

"Over the years, I have seen many questions asked about the use of questionnaires in usability engineering. The list on this page is a compilation of the questions I have heard most often and the answers I gave, should have given, or would have given if I had thought of it first." (Jurek Kirakowski - Human Factors Research Group) - courtesy of webword

Posted by PJB on June 24, 2003 | Classification: Usability | Comments (0) | Permalink

Ten Quotable Moments: Challenges and Responses for UI Designers

"To many software team members who havenít worked with UI designers before, it seems unlikely that there could be demonstrable differences in usability based on small details like those. I understand this skepticism, and my background as an engineer has helped me to figure out how to overcome it." (Brian R. Krause - Boxes and Arrows)

Posted by PJB on June 24, 2003 | Classification: HCI | Comments (0) | Permalink

Solving Mobile Challenges with Psychology-driven IA

"As the field of information architecture matures, we are beginning to understand the new challenges it raises for wireless media. This article suggests that some of these challenges can be best addressed through an approach called 'psychology-driven information architecture' (PDIA), which bases design decisions and solutions on the psychological profile of the end user." (Oded Napchi - Boxes and Arrows)

Posted by PJB on June 24, 2003 | Classification: Information architecture | Comments (0) | Permalink

CHI 2004 Connect

"Our conference theme is CONNECT, and we've created new opportunities for conference attendees to connect with technology, with each other, and with Vienna, a marvelous central European city of imperial tradition and modern creativity." (April 24-29, 2004 - Vienna, Austra EU - ACM SIGCHI)

Posted by PJB on June 24, 2003 | Classification: Events | Comments (0) | Permalink

The Most Important User Experience Method

"Changing the organization is the most difficult and most important part of user experience work." (Mark Hurst - Good Experience) - courtesy of guuui

Posted by PJB on June 23, 2003 | Classification: User experience | Comments (0) | Permalink

Captology: A Bad Name for an Interesting Idea

"The idea behind captology is simple: computers (and other technological devices) can be used to persuade people to do things." (William Grosso - O'Reilly Network)

Posted by PJB on June 23, 2003 | Classification: Information design | Comments (0) | Permalink

Ubiquity PR and the Search for the Final IA Tool

"I interviewed Victor Hsu at Axure software, who are developing a tool that provides a central modelling and documentation environment for information architects called Ubiquity RP." (Peter van Dijck)

Posted by PJB on June 23, 2003 | Classification: Information architecture | Comments (0) | Permalink

Web Team Roles and Responsibilities Are Changing

"A major shift is occurring in relation to who is in charge of the Web. Previously, responsibility tended to be with IT. Occasionally, marketing was in charge. Today, the website, particularly the intranet, is the responsibility of the communications department. This is as it should be." (Gerry McGovern)

Posted by PJB on June 23, 2003 | Classification: Information design | Comments (0) | Permalink

AIfIA Job Board

"The AIfIA Job Board serves as a clearinghouse for position postings relating to information architecture and more broadly to information design, interaction design, and HCI." (Asilomar Institute for Information Architecture)

Posted by PJB on June 23, 2003 | Classification: Information architecture | Comments (0) | Permalink

Precision and Recall

"(...) the most common measures of search performance. But they're not as helpful as we'd like." (Tim Gray - Ongoing)

Posted by PJB on June 23, 2003 | Classification: Search | Comments (0) | Permalink

Themes in User Experience, Part III - Emotion in Business

"There's a tendency to assume that business is driven by numbers, and in talking to most user experience folks about their difficulties in work with 'business', the primary issue is a lack of good metrics." (PeterMe)

Posted by PJB on June 20, 2003 | Classification: User experience | Comments (0) | Permalink

Interact Lab

"(...) a research centre concerned with possible interactions between people, technologies and representations. Its focus is on developing novel user experiences in a variety of settings, including the home, schools, public spaces and work. A major Interact goal is to create innovative experiences by embedding physical artefacts in the environment with intelligence. Another is to understand the socio-cognitive basis by which people interact with novel media and environments." (About Interact Lab) - courtesy of purse lip square jaw

Posted by PJB on June 20, 2003 | Classification: User experience | Comments (0) | Permalink

The Domain of Design

"Design is creation in or alteration of the world to meet the needs and desires of people." (Dirk Knemeyer and Nathan Shedroff)

Posted by PJB on June 20, 2003 | Classification: Information design | Comments (0) | Permalink

Digital from Birth

Information Architecture for Building a Digital Library (Lillian Woon Gassie) - courtesy of iaslash

Posted by PJB on June 19, 2003 | Classification: Information architecture | Comments (0) | Permalink

Publications of Yannis Tzizikas

Search, Faceted Taxonomies, and Information Retreival (Yannis Tzizikas) - courtesy of peter van dijck

Posted by PJB on June 19, 2003 | Classification: Metadata | Comments (0) | Permalink

Special Track on User Modeling and HCI Approaches in Natural Language Generation

"(...) this special track focuses on research exploring the connection between user modeling - from the perspective of the user modeling community or HCI - and NLG." (FLAIRS 2004 - May 17-19, 2004)

Posted by PJB on June 19, 2003 | Classification: Events | Comments (0) | Permalink

Access Keys: Unlocking Hidden Navigation

"Accesskeys can also be useful to people who have no trouble controlling the mouse and clicking on links." (Stuart Robertson - A List Apart) - courtesy of lucdesk

Posted by PJB on June 18, 2003 | Classification: Accessibility | Comments (0) | Permalink

Information as Product

"What is data, really? Data is an idea, an abstraction, a particular collection of positive and negative assertions encoded on a spinning magnetic platter, later interpreted by the end user in a manner that they find pleasing." (Rob Flickinger - O'Reilly Weblogs)

Posted by PJB on June 18, 2003 | Classification: Information design | Comments (0) | Permalink

A Social Network Caught in the Web

"(...) an analysis of Club Nexus, an online community at Stanford University. Through the Nexus site we were able to study a reflection of the real world community structure within the student body. We observed and measured social network phenomena such as the small world effect, clustering, and the strength of weak ties. Using the rich profile data provided by the users we were able to deduce the attributes contributing to the formation of friendships, and to determine how the similarity of users decays as the distance between them in the network increases. In addition, we found correlations between users' personalities and their other attributes, as well as interesting correspondences between how users perceive themselves and how they are perceived by others." (Lada A. Adamic, Orkut Buyukkokten, and Eytan Adar - First Monday 8.6)

Posted by PJB on June 18, 2003 | Classification: Information design | Comments (0) | Permalink

On Search: The Users

"Nobody uses advanced search (...) Except the people who do." (Tim Bray - Ongoing)

Posted by PJB on June 18, 2003 | Classification: Search | Comments (0) | Permalink

A Designing Life: Blade Kotelly

"A speech-recognition software expert explains the difference between good design and ambiguity, how good designs go bad, and why everyone is a designer." (ACM Ubiquity)

Posted by PJB on June 18, 2003 | Classification: Interviews | Comments (0) | Permalink

Interfaces

"(...) the quarterly magazine for members of the British HCI Group, with features, events, reviews and jobs. Back copies are provided here as PDF documents." (British HCI Group) - courtesy of ben hyde

Posted by PJB on June 17, 2003 | Classification: HCI | Comments (0) | Permalink

The Elements of User Experience

A conversation with Jesse James Garrett (Engaged) - courtesy of iaslash

Posted by PJB on June 16, 2003 | Classification: User experience | Comments (0) | Permalink

Take Full Responsibility For Your Web Content

"You should only publish on your website the content that you can professionally manage. Managing content involves managing its entire life cycle. The life of a particular piece of content begins with its first draft. It ends when that content is removed from publication. Removing content is as important as publishing it." (Gerry McGovern)

Posted by PJB on June 16, 2003 | Classification: Information design | Comments (0) | Permalink

Web Accessibility Learning Modules

"Universal accessibility to the Web means that all people, regardless of their physical or developmental abilities or impairments, have access to Web-based information and services." (CSU Center for Distributed Learning) - courtesy of elearningpost

Posted by PJB on June 16, 2003 | Classification: Accessibility | Comments (0) | Permalink

Information Foraging

"Just collecting a bunch of links on the topic..." (Victor Lombardi)

Posted by PJB on June 16, 2003 | Classification: Information architecture | Comments (0) | Permalink

That Tricky Word, 'Design'

"What's wrong with 'design'? Well, there's nothing wrong with the practice, but plenty wrong with the word's associations." (PeterMe)

Posted by PJB on June 16, 2003 | Classification: Information design | Comments (0) | Permalink

Diversity is Power for Specialized Sites

"Small websites get less traffic than big ones, but they can still dominate their niches. For each question users ask, the Web delivers a different set of sites to provide the answers." (Jakob Nielsen - Alertbox)

Posted by PJB on June 16, 2003 | Classification: Usability | Comments (0) | Permalink

DUX 2003: Opening Plenary

Bill Buxton & Mitch Kapor (Celia Romaniuk) - courtesy of iaslash

Posted by PJB on June 14, 2003 | Classification: User experience | Comments (0) | Permalink

Adding Value through Search Engine Optimization

"The easiest way to increase your added value is to do small things that have a large positive return for the company. If youíre looking to find something easy to do that has a large positive impact on your value, look no further than thinking about search engines and how your portion of a Web site can be optimized for them." (Alan K'necht - Digital Web Magazine)

Posted by PJB on June 12, 2003 | Classification: Search | Comments (0) | Permalink

Information Architecture: Theory & Practice

"(...) creating consistent and functional systems for navigation, graphics, page layout and title languages so that the user knows where to go, what to do, and encourages them to return." (Kelly Goto - GotoMedia)

Posted by PJB on June 12, 2003 | Classification: Information architecture | Comments (0) | Permalink

Inside the PARC: The 'Information Architects'

"When the center opened in 1970, it was unlike other major industrial research laboratories; its work wasn't tied, even loosely, to its corporate parent's current product lines. And unlike university research laboratories, PARC had one unifying vision: it would develop 'the architecture of information.'" (Stanford and Silicon Valley Archives Project) - courtesy of jack johnson

Posted by PJB on June 12, 2003 | Classification: Information architecture | Comments (0) | Permalink

Nathan Shedroff on Experience Design

"One of the problems I see with the Web right now is that we have a sort of crisis of innovation. There really isn't much new in the web. In some ways the Web is stagnating. Everyone's sites look and act the same. Every website has the same functionality within its vertical category, but there's so much more we can do." (Juan C. Dürsteler - Inf@Vis!)

Posted by PJB on June 11, 2003 | Classification: Interviews | Comments (0) | Permalink

[id]3

Three intensive course meetings, lasting three days each on Interaction, Information, and Interface Design (Ars Media and Istituto Europeo di Design)

Posted by PJB on June 11, 2003 | Classification: Information design | Comments (0) | Permalink

New Methods for Experience Design

"Designers need to better understand people's emotions, desires, dreams, and relations to others." (Nathan Shedroff)

Posted by PJB on June 11, 2003 | Classification: User experience | Comments (0) | Permalink

Participation: A Dialogue with the Experts

"While the premise of paradigmatic change was well received, the specific solution of participant was not endorsed. Here are four alternatives that were suggested and my analysis as to why participant remains the best thesis to date: (...)" (Dirk Knemeyer - Thread Inc.)

Posted by PJB on June 10, 2003 | Classification: Information design | Comments (0) | Permalink

Motion Graphics

"(...) here's a few of the short films I've made." (Nigel Holmes) - courtesy of elearningpost

Posted by PJB on June 10, 2003 | Classification: Information graphics | Comments (0) | Permalink

Themes in User Experience, Part 2: Empathy

"Empathy is a critical quality for people working in the user experience field." (PeterMe)

Posted by PJB on June 10, 2003 | Classification: User experience | Comments (0) | Permalink

AIfIA-Metrics Mailinglist

"Towards standard methods and metrics for evaluating IA" (AIfIA) - courtesy of column two

Posted by PJB on June 10, 2003 | Classification: Information architecture | Comments (0) | Permalink

Pace-Layering Meaning and Whatever Comes First: The IAs Are Back in Town

- "With IA Summit #5 now in view, IA may be mainstream or mature - and I have suspicions which of these comes first. " (Andrew Dillon - ASIS&T Bulletin June/July 2003)

Posted by PJB on June 10, 2003 | Classification: Information architecture | Comments (0) | Permalink

The New Media Reader Excerpts

"The new media field has been developing for more than 50 years. This reader collects the texts, videos, and computer programs - many of them now almost impossible to find - that chronicle the history and form the foundation of this still-emerging field." (Noah Wardrip-Fruin & Nick Montfort - NMR)

Posted by PJB on June 10, 2003 | Classification: Information design | Comments (0) | Permalink

DUX: Five Lessons Learned

"The days were interesting, I feel like I learned a few things and, most importantly, I felt excited to be a part of this vibrant, rich, and curious community, particularly at this point in time." (Erin Malone - Boxes and Arrows)

Posted by PJB on June 10, 2003 | Classification: User experience | Comments (0) | Permalink

Deliverables and Methods: Special Deliverable #8

"(...) I would like to explore the relationship between deliverables and methodology. Unfortunately, this calls for a definition of IA methodology, which may challenge the definition of IA as the hardest question in our field." (Dan Brown - Boxes and Arrows)

Posted by PJB on June 10, 2003 | Classification: Information architecture | Comments (0) | Permalink

The Structure of Content and Metadata

"(...) I've been thinking about structured content a lot lately. Here are some thoughts (some extremely basic)." (Peter van Dijck)

Posted by PJB on June 09, 2003 | Classification: Information architecture | Comments (0) | Permalink

Metadata is Essential Web Writing Skill

"Creating great metadata for your content begins with understanding who your reader is. What is the metadata they look for when they read a page of your content? What are the type of words they use when they search for your content? When scanning your classification, what are the "trigger words" that will make them want to go deeper into your website?" - (Gerry McGovern)

Posted by PJB on June 09, 2003 | Classification: Metadata | Comments (0) | Permalink

Vitruvius Pollio

The Ten Books on Architecture - ed. Morris Hicky Morgan (The Perseus Digital Library- Tufts University)

Posted by PJB on June 09, 2003 | Classification: Classics | Comments (0) | Permalink

Instructional Diagrams

"Presenting new information about structure and processes is a common function of diagrams." (Chris Mueller)

Posted by PJB on June 06, 2003 | Classification: Instructional design | Comments (0) | Permalink

The Trouble with Scenarios

"Scenarios and personas are hot tools for software design and information architecture. (...) in the world of design scenarios, laptops are never forgotten on the roofs of Audi station wagons. A well-loved scenario thrives on deception." (Cathy Marshall - TEKKA)

Posted by PJB on June 06, 2003 | Classification: Information architecture | Comments (0) | Permalink

How Designers Work

Making sense of authentic cognitive activities (Henrik Gedenryd) - courtesy of beth mazur

Posted by PJB on June 06, 2003 | Classification: Information design | Comments (0) | Permalink

How to (and not to) Work with a Designer

"Preconceived notions are just one of the mistakes people make when they work with a designer." (Will-Harris) - courtesy of kelake

Posted by PJB on June 06, 2003 | Classification: Visual design | Comments (0) | Permalink

And the Winner is ...

The Webby Awards 2003 - The Best of the Web (About the Webby Awards)

Posted by PJB on June 06, 2003 | Classification: Information design | Comments (0) | Permalink

Why Usability Matters to Your Business

"Most, if not all, Internet users are familiar with the hallmarks of poor usability. How often have you invested time at a site only to be frustrated because you were unable to complete a purchase or registration process, or couldnít find the information you sought? More importantly for commercial websites, how was your perception of the brand behind the website affected by your experience?" (Marc Sparrow - The Usability Company) - courtesy of webword

Posted by PJB on June 05, 2003 | Classification: Usability | Comments (0) | Permalink

How Did You Get Here? Designing for visitors who don't enter through the home page

"One of the most overlooked aspects of designing a Web site is how users get to it. Separate factions are often devoted to promoting, designing, and maintaining a Web site, and the lack of communication and involvement can lead to apathy or confusion. Too frequently is it assumed that visitors are knowledgeable about the company and Web site, and that they enter through the home page. False assumptions about visitor entry can plague even a well-planned, well-designed site." (Jeff Lash - Digital Web Magazine)

Posted by PJB on June 05, 2003 | Classification: Information design | Comments (0) | Permalink

Architecture of the World Wide Web

"The World Wide Web is a networked information system. Web Architecture consists of the requirements, constraints, principles, and design choices that influence the design of the system and the behavior of agents within the system. When followed, the large-scale effect is that of a shared information space. This document organizes the technical discussion of the system in three parts: identification, representation, and interaction. This document also addresses some non-technical (social) issues that contribute to the shared information space." (W3C) - courtesy of tim bray

Posted by PJB on June 05, 2003 | Classification: Technology | Comments (0) | Permalink

Designing a New Schema with XML Design Patterns

"In this article, we're going to start a project to design an XML format that could be generated from IDL, TLB, XDT or any other representation of a portable component and then be read by any language that supports XML and further manipulated to generate GUI tools, documentation, and more." (Kyle Downey - O'Reilly XML.com)

Posted by PJB on June 05, 2003 | Classification: Technology | Comments (0) | Permalink

Why Things Don't Work

"Maybe it's because the user-experience pros need to learn a new language." - (Jimmy Guterman - Business 2.0) - courtesy lucdesk

Posted by PJB on June 03, 2003 | Classification: User experience | Comments (0) | Permalink

Gallery of Onscreen Help

"(...) there are about 190 sample Help books from a wide variety of companies and products. It's a way for Help authors to get a glimpse at their peer's work without having to install a lot of additional software." - (Usable Help)

Posted by PJB on June 03, 2003 | Classification: TechCom | Comments (0) | Permalink

Designs & Destinations

"Why good information is at the heart of integrated transport. Can better communication and well-designed information have an impact on customer satisfaction and the bottom line?" - A two-day international conference - (July 3-4, 2003 - London UK)

Posted by PJB on June 03, 2003 | Classification: Events | Comments (0) | Permalink

Also Known as Communication Design or Graphic Communication

"Information design is concerned with making complex information easier to understand and to use. It is a rapidly growing discipline that draws on typography, graphic design, applied linguistics, applied psychology, applied ergonomics, computing, and other fields. It emerged as a response to people's need to understand and use such things as forms, legal documents, computer interfaces and technical information. Information designers responding to these needs have achieved major economic and social improvements in information use." (Design Council

Posted by PJB on June 03, 2003 | Classification: Information design | Comments (0) | Permalink

Sign Design Society

"(...) to promote excellence in signing and wayfinding." (About the SDS)

Posted by PJB on June 03, 2003 | Classification: Information design | Comments (0) | Permalink

Information Design: Transcend - updated

"It was an excellent collection of presentations, perhaps not pulling together to make a tightly wound unified whole, but covering a number of interesting elements pertaining to knowledge presentation. In total, both conferences and all four days, an excellent experience!" (Dirk Knemeyer)

Posted by PJB on June 03, 2003 | Classification: Information design | Comments (0) | Permalink

Metadata is Essential Web Writing Skill

"Metadata is one of the most misunderstood aspects of content management and website design. Editors and writers tend to look at it as a technical issue. Technical people look for a software solution. Both are wrong. Metadata is a fundamental skill that web writers and editors must acquire." - (Gerry McGovern)

Posted by PJB on June 02, 2003 | Classification: Metadata | Comments (0) | Permalink

Better Graphic Design

"Graphic designers are asked to perform the difficult task of being creative every single day. Often, our main priority is to feed our client's fascination for originality. We experiment with colors, composition, typography, and photography in order to deliver an original visual solution." - (Maria Acosta - Thread Inc.)

Posted by PJB on June 02, 2003 | Classification: Visual design | Comments (0) | Permalink

Usability For $200

"How can a small company's website benefit from usability activities despite a minuscule budget? By integrating four simple and effective usability practices into the design process." - (Jakob Nielsen - Alertbox)

Posted by PJB on June 02, 2003 | Classification: Usability | Comments (0) | Permalink

3rd International Workshop on Structural Computing

In conjunction with the 12th ACM Conference on Hypertext and Hypermedia - (August 14-18, 2001 - University of Aarhus, Aarhus, Denmark)

Posted by PJB on June 01, 2003 | Classification: Events | Comments (0) | Permalink

Danny Boy

"I'm currently persuing a Master's degree in Interaction Design at Carnegie Mellon University. This blog is an attempt to document some of that experience." - (Dan Saffer)

Posted by PJB on June 01, 2003 | Classification: Interaction design | Comments (0) | Permalink

The ACM Symposium on Document Engineering

"Document engineering is an emerging discipline within computer science that investigates systems for documents in any form and in all media. As with the relationship between software engineering and software, document engineering is concerned with principles, tools and processes that improve our ability to create, manage, and maintain documents." - (ACM)

Posted by PJB on June 01, 2003 | Classification: Information design | Comments (0) | Permalink

5 Ways to Get the Most from In-House Designers

"Over the last two years, we've heard from increasing numbers of executives who want to bring interaction design in-house because they've realized how critical it is to product success. There are plenty of challenges involved in doing this, including hiring and training the right people. One of the challenges companies may not expect, though, is in deciding how to use those resources once they've been found." - (Kim Goodwin - Cooper Newsletter)

Posted by PJB on June 01, 2003 | Classification: Interaction design | Comments (0) | Permalink

Weblogs and Discourse

"If weblogs can create a communicative socio-dynamic interaction, how is this "dynamic" generated and maintained? What kind of educational goals do they support?" - (Oliver Wrede) - courtesy of dave winer

Posted by PJB on June 01, 2003 | Classification: Information design | Comments (0) | Permalink