August 2001

Taxonomies and Topic Maps: Categorization Steps Forward

"How do average users find the information they need amidst a flood of irrelevant matter?" (Bill Trippe -eContent)

Posted by PJB on August 30, 2001 | Classification: Metadata | Comments (0) | Permalink | TrackBack

Customers.com Quality of Experience Benchmark

"What Kind of Total Customer Experience Does Your E-Business Deliver?" (Susan E. Aldrich et al. - Patricia Seybold Group)

Posted by PJB on August 29, 2001 | Classification: User experience | Comments (0) | Permalink | TrackBack

IA: The State of the Profession

"(...) it has become clearer to people that just calling yourself an IA or UE analyst is no longer a passport to employment" (Andrew Dillon - ASIST Bulletin 27.6)

Posted by PJB on August 29, 2001 | Classification: Information architecture | Comments (0) | Permalink | TrackBack

Exoinformation & Interface Design

"Exoinformation is the informational byproduct of an individual's information-seeking activities" (Benjamin Brunk - ASIST Bulletin 27.6)

Posted by PJB on August 29, 2001 | Classification: HCI | Comments (0) | Permalink | TrackBack

Beyond Usability Testing

"(...) traditional testing does not necessarily give a complete picture at how effective a site or application is in terms of meeting business goals." - (Tom Farrell - Frontend Usability InfoCentre)

Posted by PJB on August 28, 2001 | Classification: Usability | Comments (0) | Permalink | TrackBack

IBM Patterns for E-Business

"(...) a group of reusable assets that can help speed the process of developing applications" (IBM)

Posted by PJB on August 28, 2001 | Classification: Patterns | Comments (0) | Permalink | TrackBack

Information Graphics - The Isotype Institute

"(...) the sort of images that the young Otto Neurath collected" (The Visual Telling of Stories Archive)

Posted by PJB on August 22, 2001 | Classification: Information graphics | Comments (0) | Permalink | TrackBack

International Journal of Design Sciences and Technology

"(...) a multidisciplinary forum dealing with all facets and fields of design" (Ed. R. Beheshti)

Posted by PJB on August 22, 2001 | Classification: Information design | Comments (0) | Permalink | TrackBack

Paradox of the Active User

"Non-technical computer users don't read manuals and stick with known procedures, no matter how inefficient" (John M. Carroll & Mary Beth Rosson - Winterspeak)

Posted by PJB on August 21, 2001 | Classification: UCD | Comments (0) | Permalink | TrackBack

Information Design, A Graphic Designer's Salvation

"(...) information design is often difficult for us to explain even to ourselves" (Roger Whitehouse - Communication Arts)

Posted by PJB on August 20, 2001 | Classification: Information design | Comments (0) | Permalink | TrackBack

Broken Links and Poor Information Architecture Design

"A broken link is a sign of an unprofessional website." (Gerry McGovern)

Posted by PJB on August 20, 2001 | Classification: Information architecture | Comments (0) | Permalink | TrackBack

Third Workshop on Adaptive Hypertext and Hypermedia

Pre-Workshop Proceedings (Paul De Bra - Dept. of CS- Eindhoven University of Technology)

Posted by PJB on August 16, 2001 | Classification: Adaptation | Comments (0) | Permalink | TrackBack

Web Quality of Experience Workgroup

"(...) to set the standard in excellence for the online customer experience by delivering best-practice, high-value Internet solutions" (About Web QoE Workgroup)

Posted by PJB on August 15, 2001 | Classification: User experience | Comments (0) | Permalink | TrackBack

Will Burtin Case Study

"Only that which is understandable can the designer express clearly in his or her work. Clarity of purpose makes him or her determine the media." (DesignArchiveOnline - 20th Century Information Design)

Posted by PJB on August 14, 2001 | Classification: Visual design | Comments (0) | Permalink | TrackBack

Hey, Hey, IA

"(...) a resource-hub for Information Architects" (The Hey Hey IA - NYC)

Posted by PJB on August 14, 2001 | Classification: Information architecture | Comments (0) | Permalink | TrackBack

What is Information Architecture?

"Information Architecture is the organization, labeling and structuring of data for content based applications such as Internet websites." (Klariti)

Posted by PJB on August 13, 2001 | Classification: Information architecture | Comments (0) | Permalink | TrackBack

Interaction Spaces for 21st Century Computing

"(...) a conceptual framework for the development of a new an architecture that is oriented towards integrated interaction spaces" (Terry Winograd)

Posted by PJB on August 13, 2001 | Classification: Interaction design | Comments (1) | Permalink | TrackBack

User-Centered Design for VoiceXML Applications

"(...) a number of issues that cause users to exit VoiceXML applications" (Mike Farley - VoiceXML Review)

Posted by PJB on August 12, 2001 | Classification: UCD | Comments (0) | Permalink | TrackBack

Web Design and Information Architecture

"(...) some preliminary information architecture principles for accessible Web design" (Stella O'Brien and Dr. Simon Polovina)

Posted by PJB on August 10, 2001 | Classification: Information architecture | Comments (0) | Permalink | TrackBack

Knowledge Mapping for the Complex Social Messes

"A presentation to the "Foundations in the Knowledge Economy" at the David and Lucile Packard Foundation" (Robert E. Horn)

Posted by PJB on August 09, 2001 | Classification: Information design | Comments (0) | Permalink | TrackBack

Bringing Design to Software

"(...) how to improve the practice of software design, by applying lessons from other areas of design to the creation of software" (Terry Winograd et al. 1996)

Posted by PJB on August 09, 2001 | Classification: Information design | Comments (0) | Permalink | TrackBack

Advance for Design#4 Summary

"(...) a blow by blow of the Advance Summit #4 along with some of my thoughts and conclusions" (Erin Malone - DesignWritings)

Posted by PJB on August 09, 2001 | Classification: User experience | Comments (0) | Permalink | TrackBack

Wayfinding Is Not Signage

Signage plays an important part of wayfinding -- but there's more (John Muhlhausen - Signs of the Times)

Posted by PJB on August 08, 2001 | Classification: Information design | Comments (0) | Permalink | TrackBack

Perfecting Your Personas

"A persona is a user archetype you can use to help guide decisions about product features, navigation, interactions, and even visual design." (Kim Goodwin - Cooper Interaction Design)

Posted by PJB on August 08, 2001 | Classification: Personas | Comments (0) | Permalink | TrackBack

The LUCID Framework

"Logical User-Centered Interaction Design is a methodology for designing the interactional components" (Cognetics)

Posted by PJB on August 07, 2001 | Classification: UCD | Comments (0) | Permalink | TrackBack

Information Design is a Peaceful Art

"The following illustrations are examples of this art" (Toby Braun)

Posted by PJB on August 07, 2001 | Classification: Information design | Comments (0) | Permalink | TrackBack

Modeling Web Applications with UML

"The audience of this paper are developers and designers of web applications" (Jim Conallen)

Posted by PJB on August 07, 2001 | Classification: Technology | Comments (0) | Permalink | TrackBack

The OVID Framework

"(...) a formal methodology for designing the user experience based on the analysis of users' goals and tasks" (IBM Ease-of-Use)

Posted by PJB on August 07, 2001 | Classification: UCD | Comments (0) | Permalink | TrackBack

Designing for Usability on a Shoestring

"The best gift that you can give your users is a site that's easy to use" (Lewis Samuels - webreview)

Posted by PJB on August 06, 2001 | Classification: Usability | Comments (0) | Permalink | TrackBack

Impact of Navigational Models on Task Completion in Web-based Information Systems

"This study investigated performance differences between three different web-based navigation models" (Theodore W. Frick et al. - School of Education, Indiana University)

Posted by PJB on August 06, 2001 | Classification: Navigation | Comments (1) | Permalink | TrackBack

First Rule of Usability?

Don't Listen to Users (Jakob Nielsen - Alertbox)

Posted by PJB on August 06, 2001 | Classification: Usability | Comments (0) | Permalink | TrackBack

Apply Usability Methodologies in Intranet Information Architecture in a Real World Context

"(...) user needs analysis is crucial to the user-centred design process" (Mark McLaughlin - Intranet Journal)

Posted by PJB on August 06, 2001 | Classification: Information architecture | Comments (0) | Permalink | TrackBack

Modern Information Retrieval

"These WWW pages are not a digital version of the book" (Ricardo Baeza-Yates & Berthier Ribeiro-Neto eds.)

Posted by PJB on August 03, 2001 | Classification: Search | Comments (0) | Permalink | TrackBack

Guidelines For Improving Content Usability For The Web

"(...) some useful suggestions" (Ganeman Russell)

Posted by PJB on August 03, 2001 | Classification: Usability | Comments (0) | Permalink | TrackBack

The Art of Information Architecture

"Information Architecture is the practice of designing the infrastructure of a Web site, specifically the navigation" (Aaron West - iBoost Journal)

Posted by PJB on August 03, 2001 | Classification: Information architecture | Comments (0) | Permalink | TrackBack

Semantic Problems of Thesaurus Mapping

"(...) the problem of terminology provision and interoperability of controlled vocabulary schemes such as thesauri becomes increasingly urgent" (Martin Doerr - Journal of Digital Information)

Posted by PJB on August 01, 2001 | Classification: Metadata | Comments (0) | Permalink | TrackBack

Web Design Patterns

"(...) surviving in the trenches of Web design" (Martijn van Welie)

Posted by PJB on August 01, 2001 | Classification: Patterns | Comments (0) | Permalink | TrackBack

The Usability of Usability

An interview with Jared Spool (John Rhodes - Webword)

Posted by PJB on August 01, 2001 | Classification: Interviews | Comments (0) | Permalink | TrackBack