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May 30, 2008
The top 8 mistakes in usability (and companies investing in it)
"(...) when committing to customer-centered development (of a product, service, website, or whatever), it's important to stay strategic, always try to improve the business, and listen to customers (as human beings, not as users of a tool)." (Mark Hurst - Good Experience)
Posted by PJB at May 30, 2008 02:55 PM