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April 19, 2007
Information architects on communicating to IT managers
"Our final source suggested asking the provocative question 'what would happen if someone simply pulled the plug on their website. Would their organization become stronger or weaker?' He also cautioned against talking about information architecture specifically; people are interested in the ends, not the means." (Louis Rosenfeld)
Posted by PJB at April 19, 2007 01:22 PM