March 09, 2007

Instructional Text in the User Interface: Some Counterintuitive Implications of User Behaviors

"User assistance occurs within an action context—the user doing something with an application - and should appear in close proximity to the focus of that action - that is, the application it supports. The optimal placement of user assistance, space permitting, is in the user interface itself. We typically call that kind of user assistance instructional text." (Mike Hughes - UXmatters)

Posted by PJB at March 9, 2007 12:07 PM