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March 28, 2005
Designing Embraceable Change
"Change isn't bad. It can't be. If it were, we'd never have any technology advancement and wouldn't be pleased with our iPods and TiVos. Yet people obviously resist some change. Understanding why change is sometimes embraced and sometimes resisted is critical to successfully introducing new designs." (Jared Spool - User Interface Engineering)
Posted by PJB at March 28, 2005 09:00 PM