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February 28, 2004
Conducting Inherent Value Testing
"We've found having a focus works better than just a random tour without any focus. We get to see how users work with the site as they discuss it. Their commentary is easier to understand and more accurately represents true issues with the site." (Jared Spool - UI Engineering)
Posted by PJB at February 28, 2004 04:38 PM | TrackBack