All posts from
January 2015

The case for design consulting

2015 will be an interesting year for the design and business marriage.

“It’s a great time for design. Never in its history has it been so valued as an economic force or so influential as culture. Traditional businesses of all types – from management consultants to retailers and banks – are adopting design thinking and either building or buying internal design competencies.”

(John Rousseau ~ Artefact Group)

Designing for harmony

Compelling case study of how Intuit embraced UCD to the max.

“Brad Smith describes Intuit as a 30 year old startup where all 8,000 employees are entrepreneurs, and it is everyone’s job to create, invent, and improve their customers’ lives. The most powerful tool they have to do this is user-centered design, which allows them to improve their customers’ lives and create delightful experiences. As long as they hold on to that – regardless of what method they wrap around it – they’ll continue to be successful.”

(David Bloxsom ~ Boxes and Arrows)

Why I teach theory

Without a good theory, all data can be equally usefull.

“As an educator, I’m painfully aware of the challenges of curricular design. Far and away the largest challenge in building a curriculum is fitting the quantity of material into a realistic course structure. It’s a zero-sum game; for each topic I add, I have to remove something. Design, like other professions, is going through a process of increased specialization, and that means there are more skills to learn in order to claim deep expertise. I end up agonizing over every detail, every class.”

(Jon Kolko a.k.a. @jkolko)