All posts from
January 2010

People don’t remember what was said: People remember how they felt

“This mantra has been one of my favourites for a good 7 years now. Working with a range of companies, charities and individuals, and having been in many board rooms, held live events, and developed digital strategy, I can certainly say it’s true. I’m not trying to brag here, but point out through experience I’ve learned that Experience itself is a big a deal. The other people who know how big a deal experience is are restaurant owners. They know that it’s not only the food they serve that people are paying for – it’s everything else that goes with it – and the things that go before and after it.” (Search Engine People Blog)

Search and Browse

“Historically I had been taught and understood search and browse as distinct elements – which they are visually and from a UI elements standpoint – but from a behavioral perspective, they really are not, rather, they are part of a continuum. A spectrum of discovery behaviors if you will.” (Livia Labate)

It’s time for content strategy

“Content is anything that informs, instructs, or entertains people. Text, raw data, images, games, music, lectures, videos, flash widgets, a good joke, roadside signs – it’s all content. A content strategy is a plan for creating, sharing, and governing content effectively. Content strategy isn’t just a web thing. In fact, it’s been around for thousands of years. Content creation and sharing began when our earliest ancestors started telling each other stories.” (Melissa Rach – Scroll Magazine)

A wheelbarrow of PPT slides

“If we have a call for papers and no one writes them, we aren’t documenting our work. One has to then question what historical significance these excellent summits will have. Wouldn’t it be extremely advantageous to be able to look back at the papers for all the summits, especially as time marches on and the field continues to (hopefully) develop? Wouldn’t it be a valuable teaching tool and reference for those institutions with IA programs? Wouldn’t it also be a valuable reference for companies and their IA teams? A collection of papers from past summits could also be a important tool for spreading the value and knowledge that IA has to offer.” (Andrea Resmini)

Interaction Design’s Early Formal Education & Beyond

“I believe that there has been a huge paradigm shift in the very nature of design practice and a growing shift in its education. And if we are not to acknowledge this shift at the core of education and career development we are doing a disservice to those who are interested in coming up the ranks as young interaction designers today. At the core of these issues is the believe in the separation between form and interaction. This myth can no longer be maintained – definitely not in education.” (David Malouf – Johnny Holland Magazine)

Order Out of Nothingness: Tagging 101

“I’m organized but not overly so. I mean, I kept my books in alphabetical order as a kid, but I didn’t think of it as an early indicator of the career path I’d take. But I do appreciate order, so when I import a CD into iTunes and iTunes assigns metadata to my lovely new tunes via its Gracenotes system (which compiles user-generated and submitted data), it’s a relief to me, when the provided data has been entered with, you know, some semblance of order. Often, it isn’t. In reviewing this data over time, I noticed users make certain mistakes consistently when tagging their music. These mistakes then, reveal principles, and though they happen to apply to music in my iPod, in practice, they also apply to tagging other digital files.” (Robert Stribley – Scatter/Gather)

Design with a capital ‘D’

“Stefano Marzano, CEO and Chief Creative Director at Philips Design addressed a gathering of business leaders on the role of design in creating value for business and society. (…) And remember, the great and good companies will be remembered in the future as those who considered posterity, sustainability, quality of life and a better future for humanity. The choice is yours.” (new value by Design Jan. 2010 – Philips Design)

Attention is the fundamental literacy

“Life online is not solitary. It’s social. When I tag and bookmark a Website, a video, an image, I make my decisions visible to others. I take advantage of similar knowledge curation undertaken by others when I start learning a topic by exploring bookmarks, find an image to communicate an idea by searching for a tag. Knowledge sharing and collective action involve collaborative literacies.” (Howard Rheingold – EDGE)

Web 2.0 Storytelling: Emergence of a New Genre

“What is Web 2.0 storytelling? As the phrase suggests, it is the telling of stories using Web 2.0 tools, technologies, and strategies. Since the name is fairly recent (and not yet widely used), it may not bear out as the best term for this trend. Another name may emerge, one better suited to describing this narrative domain. However, the term seems to have met with quiet acknowledgment to date, so it may serve as a useful one going forward. To further define the term, we should begin by explaining what we mean by its first part: Web 2.0. Tim O’Reilly coined Web 2.0 in 2004,1 but the label remains difficult to acceptably define. For our present discussion, we will identify two essential features that are useful in distinguishing Web 2.0 projects and platforms from the rest of the web: microcontent and social media.” (Bryan Alexander and Alan Levine – EDUCAUSE) – courtesy of wolfnoeding

Introduction to Information Retrieval

“Information retrieval did not begin with the Web. In response to various challenges of providing information access, the field of information retrieval evolved to give principled approaches to searching various forms of content. The field began with scientific publications and library records, but soon spread to other forms of content, particularly those of information professionals, such as journalists, lawyers, and doctors. Much of the scientific research on information retrieval has occurred in these contexts, and much of the continued practice of information retrieval deals with providing access to unstructured information in various corporate and governmental domains, and this work forms much of the foundation of our book.” (Christopher D. Manning, Prabhakar Raghavan, and Hinrich Schütze 2008)

Interviewing the front-end engineer

“Interviewing a front-end engineer is an interesting task primarily because most are self-taught. Startups and large companies alike have equal trouble finding quality front-end engineers simply because they don’t know what to look for and which questions to ask. Having been around the industry for a while, I’ve developed my own methods for interviewing front-end engineers that I find to be very effective.” (Nicholas C. Zakas – NCZOnline)