“It is well established that Web documents are ephemeral in nature. The literature now suggests that some Web objects are more ephemeral than others. Some authors describe this in terms of a Web document half-life, others use terms like ‘linkrot’ or persistence. It may be that certain ‘classes’ of Web documents are more or less likely to persist than are others. This article is based upon an evaluation of the existing literature as well as a continuing study of a set of URLs first identified in late 1996. It finds that a static collection of general Web pages tends to ‘stabilize’ somewhat after it has ‘aged’. However ‘stable’ various collections may be, their instability nevertheless pose problems for various classes of users. Based on the literature, it also finds that the stability of more specialized Web document collections (legal, educational, scientific citations) vary according to specialization. This finding, in turn, may have implications both for those who employ Web citations and for those involved in Web document collection development.” (Wallace Koehler – Information Research 9.2)

“Cognitive overload is a brute fact of modern life. It is not going to disappear. In almost every facet of our work life, and in more and more of our domestic life, the jobs we need to do and the activity spaces we have in which to perform those jobs are ecologies saturated with overload. As technology increases the omnipresence of information, both of the pushed and pulled sort, the consequence for the workplace, so far, is that we are more overwhelmed. There is little reason to suppose this trend to change.” (David Kirsh – Dept. of Cogsci, UCSD)

“The overarching lesson when considering experience design in the context of eCommerce is that we need to abandon the flatland of our screen.” (Dirk Knemeyer- Thread, Inc.)

“The average advertising agency fundamentally doesn’t get the Web. Saatchi & Saatchi, BBDO Worldwide, J. Walter Thompson and Ogilvy are great advertising agencies. When it comes to managing their own websites, however, they are rank amateurs. They bring their print and TV thinking to the Web with embarrassing results.” (Gerry McGovern)

“The prospect of computer applications making ‘noises’ is disconcerting to some. Yet the soundscape of the real world does not usually bother us. Perhaps we only notice a nuisance? This thesis is an approach for designing sounds that are useful information rather than distracting ‘noise’.” (Stephen Barrass 1998 – The Australian National University)