“Websites are very measurable. However, reams of data can be time consuming and confusing. The knack is to know what is really important to measure. This includes the following: reader actions; reader numbers; most and least popular pages; subscribers; external links; search keywords; page size; broken links and malfunctioning processes.” (Gerry McGovern)

“Today, the human experience of the Net stands at a crossroads, paths diverging into the future, and nobody knows which one weíll be on in a year. A lot of people who will read this have the chance to make a difference in the decision. Letís look at the options.” (Tim Bray – Ongoing)

“At the core of NextD is the belief that the traditional model of design leadership needs to be radically reinvented to better adapt to a radically changed marketplace. The ultimate goal of NextD is to help expand designs’ reach.” (NextD)

“The evolution of personal music delivery is directly relevant to the creation of powerful brand experiences. To make strong, genuine connections with our audience, we need to be conscious of the value of rich, multi-sensorial experiences.” (Josh Alkire – Thread)

“Information design is not the same as information architecture; it is not merely an ‘enlightened’ version of graphic design; it is not somehow a niche component in interface or experience design; it is not technical writing. It is a broad and exploratory discipline that encourages research and development, understands that a galaxy of disparate tactics are bound together in creating successful information solutions, endeavors to understand people and the world as thoroughly as possible to enable better design and endeavors to identify and synthesize any discipline that contributes to better understanding.” (Dirk Knemeyer – Boxes and Arrows)

“What’s really important to measure for your website? Firstly, you need to measure how successful you are at creating, editing and publishing content. These are your web content management processes. Secondly, you need to measure reader behavior. There will also be some core website performance issues to measure. This week, I’d like to examine key web content management process measurables.” (Gerry McGovern)

“As of October, 1999, about 200 million people regularly access the Internet. However, this access is still more or less standardized in that almost everyone uses the same means of information retrieval. It is unlikely that 200 million people are so similar in their interests that one standardized way of retrieving information fits all needs. This paper takes a look at about 50 available personalization systems, proposes a classification scheme and discusses the systems w.r.t. to this classification.” (Alexander Pretschner and Susan Gauch)